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Passionate about creating smarter people experiences every day

Paz Alfonso Aller Sep 18th, 2020 Business & Performance

Transcom Spain achieves three Platinum Contact Center Awards


Transcom Spain achieves three Platinum Contact Center Awards
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Roberta Schiappadori Nov 27th, 2019 Business & Performance

PayPal and Transcom awarded for Customer Experience… twice!


PayPal Customer Service has been awarded twice, first for the Italian market by KPMG and then again for the French market by BETC Digital Transcom and PayPal have been working together si...

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Roberta Schiappadori Mar 11th, 2019 Business & Performance

Transcom wins the 2018 Haier Overseas Service Core Partners Award


During the Overseas Service Summit 2019 held in Qingdao (China) on March 6-8, Transcom was awarded as Service Core Partner by Haier, the global leading provider of white goods and better-...

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Juan Brun Feb 1st, 2019 People

Transcom obtains the Top Employer Spain 2019 certification


For the second consecutive year, Transcom has achieved the Top Employer Spain certification for its exceptional employee offerings, and is officially recognized as a reference employer. ...

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Helene Ruda Oct 25th, 2018 Business & Performance

Transcom Poland awarded Call Center Ambassador by CC News


Last week, Transcom WorldWide Poland received the award “Call Center Ambassador” from the industry medium CC News during the Customer Congress Conference in Warsaw.
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Juan Brun Oct 23rd, 2018 Business & Performance

Transcom Spain wins the 2018 CRC Gold Award for Best Outsourcer in BPO


Transcom has been awarded in one of the most relevant galas in the industry of Customer Relations Centers, the CRC Oro Awards Ceremony.
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Oct 23rd, 2017 Business & Performance

Transcom Netherlands Awarded Recertification to the COPC Standard


Transcom Netherlands has achieved the prestigious COPC certification for the second year in a row. The COPC standard is an internationally applied control model aimed at handling customer...

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Robert Gati May 10th, 2017 Business & Performance

Transcom Norway wins the prestigious prize “Best customer experience” for the 10th time


 This was the 11th edition of “Call Center Days”, the largest conference for the customer service industry in Northern Europe. For 10th year in a row, Transcom Norway won the prize “Best ...

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Stefania Melosi Mar 28th, 2017 Business & Performance

Transcom Italia wins Customer Relationship Management Award


Process innovation increases customer satisfaction and improves the operating efficiency of Lastminute.com services

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Tessa Brink Mar 10th, 2017 Business & Performance

Transcom Netherlands wins Dutch Customer Contact Week for the 2nd year


For the second year in a row Transcom Netherlands has won the jury award of the Dutch Customer Contact Week (Nationale Klantcontactweek). The jury of the Nationale Klantcontactweek, which...

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